OAKS Problems
Your online center for references, forms, and more

REPORT PROBLEMS  Are you or your chapter members still experiencing problems with OAKS? OCSEA has been asking members who are directly experiencing problems to contact the union. Send an email to: OAKSconcerns@ocsea.org.

Provide concrete examples by attaching to your email copies of your checks, e-pay records or responses from management. Pay close attention to your future paychecks—particularly your accruals—to ensure accuracy.

CONTRACT ENFORCEMENT If it is clear that members are being hurt by the change-over, leaders and stewards are encouraged to file a grievance. They should also let their staff representative know as soon as possible that an OAKS-related grievance has been filed.

QUESTIONS If you have questions regarding your earnings statement, please contact your Agency Payroll Officer. If you experience difficulty in accessing your online earnings statement, contact the OAKS Help Desk at 614-644-6625 or 1-888-OhioOAKS (1-888-644-6625) or Email: oaks.helpdesk@oaks.state.oh.us

Resources

OAKS Alert from State of Ohio

State of Ohio's OAKS Website

Training Support Kit - Get the most current info on ePay; View paychecks online

OAKS Training - Support Kit Brochure (PDF)

Training on Accessing ePay website: Learn how to view your pay information online and update your profile (PDF) (sample pay check, p. 15)

Union Staff Representatives / Field Operations

News Archives

OAKS tracks preventive care incentives; Next batch of incentives paid after Feb. 29 (Jan. 28, 2008)

State to make two more OAKS-related pay check corrections (Aug. 7, 2007)  

Benefit deduction make-up payments to appear on Aug. 3 pay checks (July 30, 2007)

Latest glitches impact longevity pay, health care deductions (July 26, 2007)

Check paystub for OAKS problems with deductions (July 20, 2007)  

Grievance settlement agreement resolves OAKS-related comp time glitch (May 3, 2007)

News Article: Labor, management work to resolve personal leave glitch (April 19, 2007)

News Article: Extended hours for ePay now; Continue to email union with concerns (April 5, 2007)

News Article: Other issues identified resolved (Jan. 30, 2007)

News Article: Email union with OAKS concerns, problems (Jan. 19, 2007)