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News
Your source for Union Quality Network news, materials
Workshops offer practical tools, strategies; Download handouts now
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| ^ Facilitators were invited to an early-bird session to help them re-energize. Plus, 3 other workshops were offered to all participants. |
July 19, 2007 - Frontline employees and managers alike took steps this week to learn and expand their box of quality tools.
Early-bird sessions for facilitators and 3 workshops were offered yesterday to the more than 200 quality activists who gathered for Pathways to Excellence.
This one-day event was hosted at the OCSEA Union Hall, and it was sponsored by the Ohio Quality Network (OQN).
Workshop resources are below:
- Balanced Scorecard: A Blueprint for Successful Performance Management - Handout (PDF)
Learn how to measure for best results and look at four perspectives: (1) finanical, (2) customer, (3) process / internal, and (4) learning and innovation / growth.
- Labor Management Relations - Handout (PDF)
Learn how to jump-start your labor-management relationship.
- Basic Principles of Facilitation - Handout (PDF)
Learn about clearly defined basic principles for facilitating groups.
The OQN is a group of labor and management quality coordinators who work within their agencies to preserve the quality initiative.
Photo Gallery
Overview Album - Registration, early bird session, speakers and workshops (html)
Morning Album - General Session and Speakers (html)
Afternoon Album - Cabinet Secretary Jan Allen and Workshop Participants (html)
See Related
Union today hosts Pathways to Excellence; Venue highlights accountability, results
About Jan Allen, Cabinet Secretary - Office of the Governor
About Boris Slogar, Ohio Partnership for Excellence
About Ronald Alexander, OCSEA President
Resources
Chart - Accountable Government = Ohio's Management System (PDF)
Prepared remarks of Jan Allen (PDF)
Website of the Office of the Governor
Website of the Ohio Partnership for Excellence
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