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OCSEA News > Extended hours for ePay now; Continue to email union with OAKS concerns

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Extended hours for ePay now;
Continue to email union with OAKS concerns

April 5, 2007 - The state yesterday released it latest OAKS update regarding new extended ePay hours. Effective immediately, ePay, the self-service, online tool that allows employees to view their paycheck information, will be available 22 hours per day except as noted below. MORE ALERTS

The ePay system will be unavailable:

  • Each weekday 7:00 p.m. - 9:00 p.m.
  • Bi-weekly beginning at noon on the non-payday Friday
  • On the Saturday after payday for system maintenance 4:00 pm - 6:00 pm
  • Non-payday Saturday
  • Sunday

The OAKS Help Desk is available:

Non-payday weeks

6:00 a.m. - 7:00 p.m. Monday – Thursday
6:00 a.m. - Noon on Friday
No weekend hours (Saturday/Sunday)

Payday weeks

6:00 a.m. - 7:00 p.m. Monday – Friday
9:00 a.m. - 2:00 p.m. Saturday
No hours Sunday

Special hours of operation may apply during Open Enrollment and holidays.

NOTIFY UNION  Are you or your chapter members still experiencing problems with OAKS? Since January, OCSEA has been asking members who are directly experiencing problems to contact the union.

> Email your concerns and documents to OAKSconcerns@ocsea.org.

Please provide OCSEA with concrete examples by attaching to your email copies of your checks, e-pay records or responses from management.

See Related

State's Alerts

Oaks union resources

 

 
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