FAQ - Toolbox - OCSEA / AFSCME Local 11 / AFL-CIO

1. How do I create an account?
Complete the Create a MyOCSEA Account form to get started. It will prompt you for your first and last names, agency, home zip code, personal email and a password of your choice. After your identity and membership status have been verified, an email will be sent to your (non-employer) email address confirming your account registration.

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2. What if I get an alert message that states I am not a member when I try to register and create my account?
Much of the data in the MyOCSEA system comes from the State of Ohio’s payroll office. Since this information can be a couple of weeks behind due to the lag in payroll, on rare occasions a member will not show up in the MyOCSEA system. If you are a new member or just returning from leave, you might also be affected.

If you have questions about your OCSEA union membership status, contact OCSEA Customer Service at ms@ocsea.org or dial toll free 888-OCSEA-11.

If you are a fair share fee payer who wishes to become a dues-paying union member, you can request a membership application. After you sign and return the application and your membership is processed, you'll be eligible to register for MyOCSEA—one of several members-only benefits.

Wondering what's the difference between fair share fee payer and union member? Find out now.

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3. Why do I get the "no member profile" message when I attempt to create an account? I believe that I'm a member.
Some members may not be successful when attempting to create account because of the following:

Issue: One or all of the names, agency, and / or home zip code that you've entered does not match a record in the OCSEA database

Issue: You included a suffix (Jr., Sr., III) in the last name field on the create account form

Issue: You used your middle name or a nick name in the first name field instead of your given first name on the create new account form

4. Why do you need all of this information?
We ask members to enter certain information for verification purposes. The first and last names, agency, and zip code are used to identify that you are indeed a union member. The home email address is used for your login and it helps OCSEA communicate with you. When you first register, your password is emailed to this address.

5. How can I change my email address and password?
Simply complete the Create New Account Form and hit submit. This will display your current information. You may choose to update any of the information and then click on the “Update Account” button. You may change your account information as often as you wish.

6. I forgot my password. What do I do?
If you remember your email address, you can use the password reminder to have your password emailed to you.

7. What are the benefits of becoming a MyOCSEA user?
The MyOCSEA website supports a growing online community of OCSEA members who are working to build union power in their communities and government agencies across Ohio. Your MyOCSEA account login will give you access to: