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RSVP for Continuous Improvement workshop

Posted Sep. 5, 2019 by

Registration is open for the upcoming Ohio Quality Network Continuous Improvement training on Wednesday, Sept. 25. This event is held in the OCSEA Union Hall.

This is a labor management training that focuses on building skills to make state government the best it can be. The OQN training mission statement for this events is "Ensuring customer service through alignment with your organization's mission." Come together to learn from others and share best practices in state service.The event begins promptly at 8:30 a.m., with registration starting at 7:30 a.m. The event wraps up at noon.

The training covers:

  • Overview of Baldrige Excellence Framework
  • Understanding organization’s mission
  • How to focus on customers
  • Developing objectives and strategies
  • Aligning individual goals with organizational goals

Download event flier.

This event is open to all bargaining unit and exempt employees. RSVP at ocsea.org/quality.